Development of an intelligent voice agent using RetelAI capable of automatically handling calls, understanding the context of the conversation, and responding in real time using natural language. The system is designed to manage frequently asked questions, leave notes, and route calls to the appropriate extensions.
RetellAI Project
Retell AI enables you to create AI-powered voice agents capable of holding natural conversations in real time, automating calls with high-quality audio, low latency, and easy integration with your systems.
Main features
The agent integrates conversational artificial intelligence with automated workflows, allowing each call to connect to internal databases or tools. Furthermore, it can scale to handle multiple calls simultaneously, maintaining a seamless and professional experience.
Project Benefits
- Reduced operational workload in telephone support
- Improved response speed
- Control of working hours and holidays
- Fully automated and measurable processes